Terms of service
Welcome to the website of MAXWAY NETWORK LIMITED (hereinafter referred to as "the Company") (hereinafter referred to as the "Website"). The Company is committed to providing you with high-quality towel products. Please read the following terms of service carefully before using our website and services. By accessing or using this website, you agree to abide by these terms.
1. Scope of application
These terms apply to all users who visit and use the Company's website, including all behaviors of purchasing products, browsing content and using other related services.
2. Product information
The Company provides towels and other related products to customers through the website. We will try our best to ensure the accuracy and completeness of the product information on the website.
3. User account
If you want to purchase products or use certain services on the website, you need to create an account. Please ensure that the information you provide is true, accurate and complete, and update your account information in a timely manner.
It is the user's responsibility to keep the account username and password safe and ensure the security of the account. If the account is used without authorization, you should notify the Company immediately.
4. Order and payment
When placing an order on the website, the user should ensure the accuracy of the order information, including the delivery address, contact information, etc.
All orders must be paid through the payment methods provided by the Company. We support a variety of payment methods, such as credit card, debit card, PayPal, etc.
Once the order payment is completed and confirmed, it constitutes a sales contract. Once the order is confirmed, you will receive an order confirmation email.
5. Shipping and Delivery
The Company will process the order according to the delivery method selected by the customer and make every effort to ship on time. The specific delivery time will be affected by many factors, including but not limited to the logistics company, destination, etc.
It is the customer's responsibility to check the goods upon receipt and contact the Company in time if there is any damage or defect. If there is a problem during the delivery of the goods, the Company will do its best to help solve it.
6. Returns and Refunds
According to the EU Consumer Protection Law, you have the right to apply for an unconditional return within 14 days of purchasing the goods. The returned goods must be unused and in the original packaging.
The return costs are borne by the customer unless there is a quality problem or the goods are shipped incorrectly.
Once the return application is approved, the Company will process the refund as soon as possible after receiving the returned goods. The refund will be returned through the original payment method.
7. Privacy Protection
The Company is committed to protecting the privacy of your personal data. All personal information collected through this website will be processed in accordance with our Privacy Policy.
You have the right to request access, correction, and deletion of your personal information in accordance with the General Data Protection Regulation (GDPR).
8. Intellectual Property
All content on the website, including but not limited to text, images, trademarks, logos, designs, etc., are the property of the Company or its licensors and are protected by copyright law and other intellectual property laws.
Without the written authorization of the Company, users may not copy, disseminate, modify, or display the content on the website in any form.
9. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, special, incidental or consequential damages arising from the use of this website or products.
The Company shall not be liable for any service interruption caused by network interruption, technical failure or force majeure.
10. Applicable Law and Dispute Resolution
The interpretation, application and dispute resolution of these Terms shall be subject to the laws of the European Union and its member states.
Any disputes arising from these Terms of Service shall be submitted to the court where the Company is located for litigation.
11. Modification of Terms
The Company reserves the right to modify and update these Terms of Service at any time. The modified terms will take effect upon publication, and your continued use of this website will constitute your agreement to the modified terms.
12. Contact Information
If you have any questions about these Terms of Service or need further information, please contact us through the following methods:
Email: [email protected]